What is it about the teasing power of a question? You’re experiencing it right now, wondering where this post may be going. When you offer just enough in a notification to intrigue, but not fully answer the question without clicking through, it can spark curiosity, driving your users to find the answer. It’s called the “curiosity gap,” but where, you might wonder, does it fit with your push notification campaigns?
How to Leverage the Power of Curiosity with Push
Posted on Saturday, February 10, 2018


- Value has to come first. Any copy you write needs to be a question to which you know your users want the answer. Any question you decide to ask needs to have a concrete answer for your audience.
- Don’t focus just on answering the question. Wherever your users land on your site, it should be simple for them to act from there, whether it’s buying a product or learning a more detailed answer to the question.
- Familiarity breeds contempt. Don’t overuse “curiosity gap” titles, just like you wouldn’t tell the same joke three times in a row. It’s not just word choice that keeps your copy fresh!
- A/B test curiosity gap questions before rolling out a whole campaign. Often the structure of a sentence using the same words can be a variable worth A/B testing. If you were pushing out a campaign supporting a big sale, you might try asking “What will you buy now that our entire catalog is 10% off?” in addition to “Our entire catalog is 10% off for a limited time!”
- Conversely, even if you don’t theme a whole campaign around it, don’t be shy about rewording your copy as a question occasionally. It’s a good way to switch things up, especially if you’re stumped on a tough copy rewrite.